Privacy Policy
Last updated: 4/19/2025
1. Introduction
Sansa Group AB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and services.
We are a Swedish registered company (Organisational number: 559111-9507) located at Soldathemsgatan 20, 415 28 Göteborg, Sweden.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Use our mobile applications
- Visit our website
- Contact us for support
- Subscribe to our newsletters
- Participate in our surveys or promotions
This information may include:
- Name and contact information
- Email address
- Phone number
- Device information
- Usage data and analytics
- Payment information (processed securely through third-party providers)
2.2 Automatically Collected Information
When you use our services, we may automatically collect:
- Device type and operating system
- IP address
- Browser type and version
- Usage patterns and preferences
- Crash reports and performance data
3. How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Processing your transactions
- Sending you important updates and notifications
- Responding to your inquiries and support requests
- Analyzing and optimizing our applications and website
- Complying with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. Your data may be stored and processed in Sweden or other countries within the European Economic Area (EEA).
5. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
6. Contact Us
For any privacy-related concerns or to exercise your GDPR rights, please contact us at:
- Email: [email protected]
- Address: Soldathemsgatan 20, 415 28 Göteborg, Sweden
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
8. Swedish Data Protection Authority
If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with the Swedish Data Protection Authority (Integritetsskyddsmyndigheten):
Integritetsskyddsmyndigheten
Box 8114
104 20 Stockholm
Sweden