Your website needs a considered policy for automated visitors
Search discovery, user-requested access and bulk collection are different questions for a publisher.
Cloud & platforms
The Sansa journal
Ideas worth
putting to work.
What technology makes possible. What it takes to make it useful. Perspectives on software, AI and robotics, grounded in the decisions teams face.
Public case study · Retrospective
What the June outage teaches about hidden dependencies
A public incident case study: availability follows the dependency chain, not the architecture diagram.
Read the perspectiveExplore the archive
January 2025 — September 2026
42 articles · showing 12
A content-access review for a growing knowledge site
A proposed platform project connecting editorial intent, traffic evidence and reversible access rules.
Cloud & platforms
Faster speech tools need clearer correction paths
As voice moves into everyday work, the cost of an unnoticed misunderstanding becomes more visible.
AI & data
A voice-to-draft tool for field-service notes
A proposed mobile workflow that turns spoken observations into editable notes before they enter a system of record.
AI & data
Whole-body capability makes the task boundary more important
A public robotics case: adding ways to move also adds conditions to observe and evaluate.
Robotics & perception
A task-state dataset for a controlled robotics pilot
A proposed Grasp-aligned concept focused on transitions, failed attempts and recovery observations.
Robotics & perception
An agent’s operating budget includes human attention
Lower model costs do not remove the cost of exceptions, supervision and unfinished work.
AI & data
A budgeted queue for routine research tasks
A proposed assistant workflow with limits on time, tool use and the effort expected from reviewers.
AI & data
From a product keynote to a decision about your workflow
The useful response to a broad AI announcement starts with a specific piece of unfinished work.
Strategy & advisory
A discovery sprint for one assistant-supported workflow
A proposed advisory project that ends with a testable brief and a clear boundary of authority.
Strategy & advisory
Better generated screens still need a design brief
Visual polish cannot tell a model which parts of a brand or customer journey matter most.
Product design
A reference-led refresh of one customer journey
A proposed design project that tests a coherent page rather than collecting attractive isolated screens.
Product design
About this archive: two perspectives for each month, written as retrospectives and published on 22 September 2026. Case studies examine publicly documented work; future projects are proposed briefs, not announced products or completed client engagements.